How do I delete emails? Print

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This depends a lot on how you access your emails.

 

When using webmail:

Highlight an email, or a selection of emails, then click the delete icon (it looks like a bin).

This will MOVE emails to the deleted items folder, so to permanently delete emails, in addition you'll need to navigate to the deleted items folder, highlight an email, or a selection of emails, then click the delete icon (it looks like a bin).

Please be aware that when using webmail free space is required to carry out the deletion of emails.

 

When using an IMAP configured mail client:

Highlight an email, or a selection of emails, then click the delete icon (it looks like a bin).

This will MOVE emails to the deleted items folder, so to permanently delete emails, in addition you'll need to navigate to the deleted items folder, highlight an email, or a selection of emails, then click the delete icon (it looks like a bin).

Please be aware that when using webmail free space is required to carry out the deletion of emails.

 

When using an POP3 configured mail client:

If you delete an email from a POP3 configured mail client, this deletes the email only from the respective device not from the mailbox held with us. This is because POP3 is only a collection method which downloads or copies emails to your computer/device. To delete emails from the mailbox held with us, you'd either need to use webmail, or configure a device to access your emails using IMAP, then make the deletion as per the above.


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