Due to a network maintenance window by our datacentre provider, we have had an issue with connectivity this evening. Usually this wouldn't be a problem, but we were unaware in this instance and were unable to mitigate it in time. Please accept our apologies for the inconvenience, we're going to add further uplinks to our network next week to ... Read More »
This server is currently being rebooted for kernel updates.
We've had to reboot this server due to a drive issue. It's currently undergoing a quotacheck, and will be back online shortly, apologies for any inconvenience.
Dear Customers, The uk1.cp.netnerd.com server will be rebooted overnight tonight (2/10/2018) to apply required updates. The reboot should only take 10 minutes to complete. During this time sites and email services specific to this server will be unavailable. This won't affect the majority of our customers. You can tell if your site will be ... Read More »
We are rebooting Zeus3 now due to the high load situation.
We are going to be rebooting numerous servers over the next few nights from 10pm onwards to apply emergency kernel updates.This is to mitigate against the vulnerabilities found in Intel CPU's known as Meltdown and Spectre which are currently mainstream news.As we have so many shared, physical servers and VPSs, we can't publish an accurate ... Read More »
Dear Customers, The data center that we use is currently experiencing a large amount of dropped packets.This is likely to affect the performance of your websites and the services you have held with us. We're working with data center operatives to resolve this situation as a matter of priority, with a view to resolution as soon as possible.Best ... Read More »
We are about to reboot Zeus5 for kernel and firmware updates, we expect normal service to resume within 15 minutes.
We're happy to announce that we're moving to the helpdesk built into our billing system. This means your account at https://my.freevirtualservers.com will now be where you submit tickets, and if you submit a ticket when you're logged in, you won't have to validate your identity, and it's one less login to remember.Here's where you need to submit ... Read More »
We've had a power outage on one of our racks containing some shared, VPS and dedicated services.This has been resolved, the power tripped due to a faulty PDU, which was replaced approximately 1 1/2 hours after initial discovery. Almost all services have been fully restored, though there's a couple of small issues outstanding which we're working ... Read More »